Information for parents and carers: supporting young people’s mental health through Best For You 

The Best For You website exists to make sure young people can access the mental health support that’s right for them as soon as they need it.

The website has information about:

• common life challenges young people face
• managing emotions
• self-care
• mental health conditions
• accessing mental health support

We also have links to safe, trustworthy digital mental health apps and a signposting tool that allows anyone to find services to support young people (aged up to 25) with their wellbeing and mental health.

Best For You is an innovative approach to mental health care designed for – and in consultation with – young people and their families.

It is run in partnership by Central and North West London NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust, West London NHS Trust, and CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. It is being evaluated by Imperial College.

Alongside the Best For You website, Best For You has created state-of-the-art NHS spaces where professionals can care for young people’s mental and physical health in new and bespoke ways. It also connects organisations within and beyond the NHS, working with more than 75 community partners to provide information and signposting, early intervention, and support while young people wait for NHS care.

The content on the Best For You website is written through a collaborative process between young people, NHS clinicians, and communications experts, including people with lived experience of mental health conditions and/or neurodivergence.

Every page on the Best For You website has been clinically signed off by an NHS clinician.

Young people cannot post comments or engage in discussion on this website in order to keep everyone safe.

We hope you find the information on this website helpful. At the moment, we do not have specific content for parents and carers, but you can find out more about:

• digital tools you can explore with your child
• getting support through the NHS
• talking about mental health
• how to listen
• helplines and services across England and in north-west London

For parenting-specific advice, you could visit the NHS website or the parent section on the Young Minds website.

Young Minds also runs a parents helpline. You can call (or chat online) to get information, advice, and support to help you take the next steps.

The information on the Best For You website is written for young people, so you may find it helpful to talk about these pages with your child or young person.

We don’t ask anyone to create an account or share any personal details to use the Best For You website.

You can read the privacy policy and cookie policy of CW+ (the organisation that is the data controller of the Best For You website for the purposes of policies) on the CW+ website.

If someone chooses to contact Best For You directly (for example, by emailing or filling out a contact form), we will only use the information they give us to respond to their question or feedback.

The information will be stored in accordance with the privacy policy of CW+ (the organisation that is the data controller of the Best For You website for the purposes of policies).

Like most websites, we use cookies – small text files that are stored on your device. These help our website to work and allow us to see how the site is being used, so we can make improvements (for example, to make sure it’s easy for people to find the information they’re looking for).

You’ll need to allow strictly necessary cookies to use the website – if you choose not to allow other types of cookies, you might not be able to access all of the content.

We also use common tools such as Google Analytics and Hotjar, which help us understand how users interact with our website, spot any problems that need fixing, and make the site as helpful as possible. This data is anonymous and is never used to identify individuals.

We link to other organisations, including when we share information about apps and signpost to organisations that provide helplines (like Childline or Samaritans, for example). We do our best to make sure these sites are safe and trustworthy, but when you visit them and use their services, their policies apply – we cannot control the data they collect or how they store or use it.

If you have any questions or feedback, you can get in touch through our online form.