Mental health helplines and services for young people
NATTER
Provided by Mental Health Innovations
Get confidential support through text messaging. You can text about anything that’s on your mind. Your text will be answered by trained volunteers.
More about NATTER
Samaritans
You can speak to a trained volunteer at Samaritans about anything you’re going through. The volunteer will help you work through whatever is on your mind – they will not tell you what to do. Samaritans used to offer support through email, but phased out their email service throughout 2026.
Kooth
An online platform that offers one-to-one online chats with mental health professionals. You can chat to a professional when the chat is open, but you can explore the other parts of Kooth all the time.
Brent Wellbeing Team
Provided by Anna Freud
Qualified wellbeing practitioners provide short-term therapeutic support for young people with mild to moderate mental health and emotional wellbeing needs. You need to meet at least two of: living in Brent, having a GP in Brent, and attending school in Brent.
LYRA Brent
Provided by CNWL NHS Foundation Trust
LYRA supports children and young people with mild-to-moderate mental health challenges. You can access peer support groups, mentoring, help with coping skills, and therapeutic support. This help is delivered through organisations including CNWL, Anna Freud, and Brent Centre for Young People. LYRA cannot help if you’re in severe mental health crisis. You can refer yourself to LYRA by calling or emailing the CNWL single point of access.
Support for young people with SEND
Provided by Kids Can Achieve
Kids Can Achieve has a family service that provides free one-to-one and group support to the parents and carers of children with a special educational need or disability. Your parents or carers can get help with things like benefits, housing, and emotional support – you don’t need a diagnosis. If you have a learning disability, your family might be able to get a small grant too. Kids Can Achieve also runs clubs and activities in Harrow, but these cost money – they can help you work out if the council or NHS can help you pay for you.
Wealdstone Youth Hub
Provided by Harrow Council
The youth hub provides lots of different activities including youth clubs, cooking sessions, gym sessions, a games night, and the Harrow Youth Parliament. Sessions are held in a few different places and have different age limits. Sometimes you can drop in, but sometimes you need to book over the phone. The youth hub also runs mental toughness sessions, but you need to be referred before you can go to these.
Empower
Provided by Watford Football Club Community Sports and Education Trust
Empower offers young people who are struggling with their mental health weekly sessions for three months. Each session has 60 minutes of sport, followed by a 30-minute wellbeing workshop. You do not need a diagnosis, but Empower is only for people who are struggling with their wellbeing. A parent or carer can refer you.
Support Programme for Young Males
Provided by EACH
One-to-one and group support to help young males develop healthy boundaries, emotional resilience, social skills and essential life skills. The programme is shaped around each young person’s goals, strengths and aspirations, offering practical support to help them move forward with confidence.
Eating disorder helpline
Provided by Beat
Information and support for anyone who is struggling with their eating – you do not need a formal diagnosis to get in touch. An advisor will work with you to make an action plan, and direct you towards information and support that will help you (or your lived one) work towards recovery. Scotland, Wales, and Northern Ireland have different phone numbers and email addresses, listed on the Beat website.
FAQ - Mental health services on Best For You
I need help urgently – what should I do?
Please visit the Get help now page to find services that can provide urgent help. If anyone is in immediate danger, call 999 now.
Why are most services located in north-west London?
Best For You is run in partnership by four organisations in north-west London (Central and North West London NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust, West London NHS Trust, and CW+). This means we can provide more information and detail about the helplines and services available in these north-west London boroughs.
We also list national support that you can access from anywhere in England.
If you work for an NHS organisation and would like to talk to Best For You about working together, please get in touch.
How do you choose which services to list?
We list services that are free for young people to access and provide support for mental health and wellbeing.
For NHS services, we list the main services that people can access by referring themselves or being referred by a professional (like a GP or someone at school).
If you know of a service that we could add, please get in touch and tell us about it.
How do I tell you about a service you could add?
If you know of a service that we could add, please get in touch and tell us about it.
Why did my search return no results?
If your search has lots of filters, it might be that there isn’t a service that meets every single criteria. You could try removing a filters like ‘Type of support’ to see the services that are available in your area.
Whatever you’re struggling with, you can always text NATTER to 85258 to chat to a trained volunteer by text message. You can talk to a NATTER volunteer about anything that’s on your mind, and it’s free and confidential. Find out more about texting NATTER.
The thing I want help for isn’t listed as a topic – what should I do?
Unfortunately, it isn’t possible for us to list every single possible thing that young people might be struggling with.
You could try choosing the closest available filter – or select ‘How I’m feeling’ to see helplines and services that offer more general support for people who are struggling.
Whatever’s going on, you can always text NATTER to 85258 to chat to a trained volunteer by text message. You can talk to a NATTER volunteer about anything that’s on your mind, and it’s free and confidential. Find out more about texting NATTER.
Can you help me to find personalised support?
Unfortunately we cannot provide advice or signposting to individuals.
You can use this tool to find services in England or read about how to get NHS mental health support.
Whatever’s going on, you can always text NATTER to 85258 to chat to a trained volunteer by text message. You can talk to a NATTER volunteer about anything that’s on your mind, and it’s free and confidential. Find out more about texting NATTER.
Text NATTER for help
Anyone can text ‘NATTER’ to 85258 to seek
help, wherever they are in the UK. It’s a free, anonymous service and available 24/7.
More about NATTER
