Guide

Ways to cope when you’re in crisis

Explore different strategies to help you stay safe, manage overwhelming feelings, ground yourself, use healthy distractions, and plan for support when you’re struggling the most or in crisis.

A young person in bed using a smartphone to text the 'NATTER' helpline with a self-soothe box nearby, in a cozy bedroom setting.

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This page contains practical suggestions for coping when you’re really struggling.

Urgent help

Emergency?

If anyone is in immediate danger, call 999 now.

If you need urgent help for mental or physical health, call NHS 111 or get help from NHS 111 online.

It can feel impossible to think too far into the future when you’re really struggling.

But we know that difficult thoughts, feelings, and urges do not stay as ‘big’ or as overwhelming forever. If you can cope for the next little while, things will start to feel calmer and more manageable again.

This page has ideas to help you cope for the next 5, 10, or 15 minutes.

None of the suggestions on this page are designed to be long-term fixes. They’re about helping you cope when things are at their most difficult.

Later, when things feel calmer, you can think more about the support you need and make a plan for moving forward.

‘This moment is really hard, but it won’t always feel this way. You’ve made it through tough times before, and support is here for you.’

Davina – CAMHS Youth Ambassador

You do not have to cope alone

When you’re struggling to cope, it’s a good idea to tell a trusted adult like a parent or carer. If it’s difficult to speak out loud, you could send them a message or write a note.

You can also tell them what would be helpful – do you want to talk about what’s going on right now, for example, or would you prefer them to do something calming and distracting with you instead?

If talking to someone you know isn’t an option, there are people waiting to support young people like you through helplines. You do not have to speak on the phone to get help – there are options that involve texting, live chatting on a website, and emailing.

NATTER

Provided by Mental Health Innovations

Get confidential support through text messaging. You can text about anything that’s on your mind. Your text will be answered by trained volunteers.
More about NATTER

National, Westminster, Kensington and Chelsea, Hounslow, Hillingdon, Harrow, Hammersmith and Fulham, Ealing, Brent, Other
For all ages
Available 24/7
Self-referrals accepted

Childline

Provided by NSPCC

You can talk to a Childline counsellor about whatever you’re going through. Childline is confidential and there are different ways to get in touch. You can contact Childline at any time, but their counsellors might not be able to talk to you for as long at night.

National, Other
For those under 18
Available 24/7
Self-referrals accepted

HOPELINE247

Provided by Papyrus

Hopeline advisers work with people to understand why they might have thoughts of suicide. They also provide a safe space to talk through anything happening that could be affecting someone’s ability to stay safe. You can request the language line if you aren’t able to (or would prefer not to) speak English.

Ground yourself

Breathing and grounding are two skills you can use when you’re feeling overwhelmed. They can help you reach a calmer place so you can make decisions about what to do next.

Breathing and grounding exercises

Find simple breathing and grounding techniques to help you feel calmer when things feel overwhelming.

Breathing and grounding exercises

Try TIPP

TIPP stands for temperature, intense exercise, paced breathing, and progressive muscle relaxation. It’s a series of four actions you can try to help you cope when things in your head feel overwhelming.

1

Temperature

The first step is to change the temperature. Things like splashing cold water on your face, holding an ice cube, or going outside in autumn or winter can help us to quickly calm down and give our brains something to focus on.

2

Intense exercise

This can be anything that raises your heart rate and helps you get rid of some energy, from basic star jumps or dancing to a song to going for a walk outside. It’s important that you do this safely – you might not be able to go for a walk on your own at night, for example.

3

Paced breathing

This means getting your breathing slow and steady. You can try just counting your breaths or use specific breathing exercises. This helps our bodies understand that we are safe, so we feel calmer.

4

Progressive muscle relaxation

Progressive muscle relaxation means tensing one group of muscles at a time, holding the tension for about five seconds, then relaxing. Start at your head and work down – or at your feet and work up. This leaves our body feeling more relaxed and also helps us to be aware of our bodies and grounded in the moment.

TIPP comes from a type of therapy called dialectical behavioural therapy (DBT), but you don’t need to be doing DBT to find TIPP helpful.

‘Strong feelings can feel like they take over, but they don’t last forever. Help is available, and things can get better from here.’

Davina – CAMHS Youth Ambassador

Distractions

Sometimes distraction can be a healthy way to get a bit of a break from our thoughts and feelings. It can also be a helpful way of coping while we wait, for example, for support to arrive or for an appointment.

Distraction is individual – everyone finds different things helpful, so you might have to try a few things to see what works for you.

You could try:

Watching a TV show or film – even if it’s just background noise.
Playing a game – a silly game online or on your phone is just as valid as a ‘proper’ game.
Listening to a favourite album – you could try to learn the lyrics or doodle as you listen.
Doing something creative – it can be helpful to try something that keeps your hands busy like colouring, making bracelets, or origami.
Drawing a big, squiggly line all over a piece of paper, then colouring in all the shapes and gaps it leaves.
Doing a puzzle (like a crossword, wordsearch, or dot-to-dot) on paper, online, or in an app.
Doing a jigsaw puzzle – you can find free websites and apps if you don’t have any physical jigsaw puzzles.
Making a list of your favourite books, albums, films, or games. How many stars would you give each one? Can you describe each one in three words?
Writing out the alphabet and trying to name an animal, fruit, vegetable, city, or celebrity for each letter.

Apps you might find helpful

There are lots of apps that people find helpful when they are in crisis or struggling.

Planning for the future

If you know you struggle with overwhelming thoughts, feelings, or urges, it can help to make a coping plan in advance, to make it easier to manage when things are challenging.

These plans usually have sections where you can note down the ‘warning signs’ that you’re starting to struggle, people and helplines you can contact, and things you can do to distract or ground yourself.

Self-soothe box

Discover how to create a self-soothe box full of items that can help you feel calmer if you’re struggling. 

Find out how to make a self-soothe box
Relaxation and self-care items including mindfulness cards, hand cream, lavender spray, headphones, and stationery in a box for mental wellness.

Text NATTER for help

Anyone can text ‘NATTER’ to 85258 to seek 
help, wherever they are in the UK. It’s a free, anonymous service and available 24/7.
More about NATTER

Text NATTER to 85258Find other mental health helplines
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Find support

Find trusted services that can support you when things feel overwhelming.

Find a service or helpline
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Dates

First published on: 14 January 2026
Last updated on: 20 March 2026
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Approved by the NHS
The information on this page has been reviewed and approved by an NHS clinician to make sure it is accurate.

By young people, for young people
We consulted young people throughout the process of planning, writing, and testing our website.

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